Please email finance@insight.co and we will arrange a more suitable option for you.
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Community
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About Insight Timer
- What is Insight Timer?
- Why do people prefer Insight Timer?
- What free features does Insight Timer offer?
- How much does Insight Timer cost?
- Can I use Insight Timer offline?
- How do I purchase a Course on Insight Timer?
- Is there a web app for Insight Timer?
- How do I use Insight Timer widget?
- Will the teacher receive the total amount that I donate?
- Beta Tester Program
- Product Updates and Media Kit
- Meditation for Beginners
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Getting Started
- Help, how do I create an Insight Timer account?
- I'm getting an error when trying to register.
- Can I use the Insight Timer app without creating an account?
- What happens when I sign into an existing account from guest mode?
- What happens when I register an account from Guest Mode?
- What are the benefits of having an Insight Timer account?
- I have an older device, am I able to use Insight Timer?
- Can I use Insight Timer on my desktop or laptop?
- How do I add a location to my Profile?
- Can I change my language settings?
- What is a tagline?
- Help, how do I find and connect with friends on Insight Timer?
- How do I send a 'thanks for meditating' message?
- Can I use the app on my Apple Watch?
- Can I use the app on my Android Watch?
- Is Insight Timer available in other languages?
- What is Daily Check-in?
- Can I connect Insight Timer to smart speakers?
- Is Insight Timer compatible with Google Fit?
- Can I customize my Stats in the app?
- How can I customize Stats in the app?
- How can I donate to a teacher on Insight Timer?
- Will I pay in my local currency when making a donation?
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Library
- I don't want the screen to automatically darken.
- How do I find guided meditations for beginners?
- My search keeps displaying nothing found.
- How do I view my last played Tracks?
- Can I use the Timer offline?
- How do I manually add a Timer session?
- Why can't I hear the interval bells?
- I'm not comfortable with religious or spiritual content.
- I would like to change the background image for the Timer.
- Can I browse and listen to meditations in international languages?
- How do I set a daily reminder?
- How do I rate and review a track?
- How do I add extra time if I go over my set duration?
- Can I edit my rating and review?
- I don't want to see who I meditated with after my session.
- Why are my reviews not showing for tracks I rated and reviewed?
- Help, my session wasn't logged.
- I don't want my duration to appear alongside my Timer activity.
- Can I log extra time if I carry on meditating after a guided meditation has completed?
- I am new to meditation. How long should I set my duration for?
- I would like to setup a warm-up time.
- I downloaded a track, but it displays as failed.
- Where do I select an Activity Type?
- Can I play guided meditations from my desktop or laptop?
- How do I make the bell sound multiple times at the start or end of my session.
- My Recently Played is not updating.
- Why would I use interval bells during a session?
- How do I create interval bells?
- How do I set up random Interval bells?
- Tracks stop playing after my Android device goes to sleep mode.
- How do I edit / rename interval bells?
- I want to learn more about the types of Practices on the app.
- How do I set up repeating interval bells?
- I want to learn more about the Benefits offered on the app.
- Can I slow down / speed up the time between bells?
- I want to learn more about the Origins of meditations on the app.
- Help, how do I create a Meditation Preset?
- How can I edit an existing preset?
- How do I rename a preset?
- Help, how do I remove a Preset?
- I don't want a set duration assigned to my session.
- Where do I find the Timer?
- How can I access Challenges?
- How can I access challenges that have ended?
- How can I leave a Challenge?
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My Bookmarks, Playlists, and Downloads
- How do I Bookmark a track?
- How do I find my Bookmarks?
- How do I create a Playlist?
- How do I add tracks to my Playlists?
- Can I remove a guided meditation from My Bookmarks, that no longer exist?
- I want to remove a track(s) from My Bookmarks.
- Help, my Bookmarks aren't refreshing.
- How do I access My Downloads?
- Is there a limit to how many tracks I can download?
- Can I access My Downloads on multiple devices?
- Why are my tracks not downloading?
- Help, how do I remove a track from My Downloads?
- If I delete and reinstall the app, will I lose My Downloaded tracks?
- Help, how can I delete a playlist?
- Help, how can I share my playlist?
- Where can I change my Download Settings?
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Member Plus
- What is Member Plus?
- Is there Insight Timer Premium?
- How do I know when my 7 Day Free Trial is ending?
- I miss being able to purchase individual courses.
- How can I subscribe to Member Plus via Insight Timer's website?
- Can I purchase Insight Member Plus for Family Sharing on iOS?
- Why can't I make an in-app purchase?
- Does My Subscription automatically renew?
- How can I review My Purchases?
- I have subscribed. What are the features?
- I have subscribed but the features are locked.
- Will I lose offline access to my downloaded files if I unsubscribe?
- I have a new device. How do I access My Subscription?
- I want to change from iOS to Android.
- I want to cancel my Subscription.
- How can I subscribe to Insight Timer?
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Payments and Purchases
- What are the donation options and amounts available?
- How are Subscriptions billed?
- How do I cancel before my free trial ends on iOS?
- Help, how do I request a refund?
- Why have I received two invoices from Apple?
- The conversion to my local currency is wrong.
- How do I update my payment details?
- Subscription / Donation Cancelation and Refund Policy
- Can I request a refund from teachers for services offered outside Insight Timer?
- How do I add promo codes in purchasing a workshop?
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Profile & Settings
- I don't want to receive any notifications from the App.
- How do I edit my Profile information?
- Why am I hearing notifications during my session?
- How do I add or change my Profile photo?
- I'm not receiving my Daily Reminder.
- How do I know which version of the App I'm using?
- Help, how do I manage my Notifications?
- Can I add / edit my Location?
- Help, I can't Login.
- How do I view content in other languages?
- Help, I forgot my password.
- I selected Reset Password, but I'm still not receiving the reset email.
- I changed devices.
- Help, I want to change my Insight Timer login email address.
- I want to remove my Profile photo.
- I have been using two separate accounts, am I able to merge them?
- How do I enable/disable the 'Thanks for Meditating feature'?
- How do I log in to the app?
- Help, I want to disable daily quotes.
- How can I remove my favorite track on my profile?
- How do milestones work?
- My Journey
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Connect
- Insight Timer Quotes on Social Media
- What is a Group?
- How do I search for Groups?
- What is a Group Meditation?
- Can I turn off the social features?
- How do I delete messages?
- Help, how do I join / leave a Group?
- I'm having trouble joining a Group.
- Help, how do I add people to my Group?
- Help, how do I create a Group Meditation?
- Help, how do I invite others to my Group Meditation?
- How do I send free-form messages?
- How can I send Thanks For Meditating messages?
- Help, how do I manage Group notifications?
- How do I access my Messages?
- Help, I want to report a post I don't like.
- How do I find friends?
- Why did someone flag my post?
- Why can't I post in a Group?
- Help, how do I remove a user from a Group?
- Help, how do I report a user in my Group?
- Can anyone join my Group Meditation?
- If I change the details of my Group Meditation, will the link change?
- How do I amend the details of my Group Meditation?
- What happens if I leave a Group?
- I don't see the Friend button on a User's Profile.
- Can I make Group posts via the website?
- Can I share Insight Timer content with my friends?
- Help, how do I create a Group?
- How do I remove Friends?
- How are Groups managed?
- Help, how do I join a Group Meditation?
- How do I leave a Group Meditation?
- Help, how do I make a user a Group Admin?
- What is a public Group?
- Help, I want to block a user.
- What are a Group Administrator's responsibilities?
- Help, how do I delete a Group Meditation?
- Help, how do I delete a Group?
- What are the Group Moderator's responsibilities?
- How do I view Group Meditations on the web?
- What is a private Group?
- Can there be more than one Administrators per Group?
- Do Group Meditations count towards my meditation statistics?
- What are Workplace Groups?
- How do I remove myself as an Administrator from a Group?
- Help, how do I turn on Group Meditation push notifications?
- Can I rejoin a Group?
- Help, how do I remove myself as a Moderator from a Group?
- How do I create recurring Group Meditations?
- How Do I Manage Teacher Groups?
- I want to invite users to join my Group.
- Help, how do I remove a Group Admin?
- Help, can I experience Groups on the Web?
- How do I edit my Group's name, description, and other information?
- What is the difference between a Group Admin and Moderator?
- Help, the app font size is too small.
- Can I upload a custom image for my Group?
- What if my custom Group image was not approved?
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Learn
- What are Insight Courses?
- How do I watch Live Events?
- How to share live events with my friends and social media?
- Can I purchase individual courses?
- Viewing events in landscape mode
- How much does a course cost?
- I want to hide comments while streaming Live Events.
- How do I listen to Courses without internet access?
- How to send donations during live events?
- Are there courses available in additional languages besides English?
- Is there an option to replay live events?
- How do I turn on and off the daily notifications for a Course.
- How do I know if a Teacher has responded to my question?
- Can I edit my review?
- Can I access the background music from the Learn to Meditate Course?
- Where can I find my Courses?
- Where can I find the Live Events I am attending?
- Apple Watch
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About the LG TV App
- What is the LG TV Insight Timer App?
- How do I access Insight Timer on my LG TV?
- I don’t have an LG TV. Can I access Insight Timer on another TV?
- What features does the LG TV Insight Timer app include?
- Can I use the Insight Timer app on my LG TV without having an Insight Timer account?
- What do I get as an LG TV Customer?
- What is MemberPlus?
- How do I become a MemberPlus subscriber via the LG TV App?
- What if I am already a MemberPlus subscriber?
- Will a meditation I complete on the LG TV app add to my Stats as a session?
- Can I do a course from the LG TV app?
- Features that are not available on the LG TV app:
- What languages are available on the LGTV App?
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Troubleshooting
- Help, how do I reinstall my App?
- Help, how do I log out?
- What are the App's device requirements?
- Help, the App is using too much battery.
- Help, Insight Timer isn't showing up under my iOS Health App.
- Help, Tracks stop playing when my Android device goes into sleep mode.
- Help, I don't see the Friend button on a User's Profile.
- Help, Failed Tracks have appeared in My Downloads.
- How do I report Copyright Infringements?
- Insight Timer Blog
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Privacy, Safety and Security
- What are Insight Timer's Community Guidelines?
- Help, what should I do if i'm being harassed?
- If I block a user, can they still view my Profile?
- I don't want My Profile to appear on the post meditation screen.
- What happens when a user violates the Community Guidelines?
- Help, I accidentally blocked someone and would like to unblock them.
- Help, I'm concerned about a user's behavior.
- Help, I'm the admin of a Group and would like to ban a user
- Help, I don't want to receive Friend Requests.
- Help, I'm concerned about someone in my Groups.
- I don't want people to see what I'm listening to
- Help, I only want friends to see my activity.
- What are the Emergency Hotlines?
- How can I report a teacher that is promoting external products or services on the app?
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About Insight Timer
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Teachers
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Top FAQ's
- Checklist for Uploading Content
- Why was the image of my track changed?
- Can my tracks be posted as a series/ on these dates/ approval expedited?
- Are my followers notified when my files go live?
- Why did my track get a lot of plays to begin with and suddenly go flat?
- How can I edit an existing track, update its audio or image?
- Where can I source good royalty-free music to use as background music in my meditations?
- How do I log in as a teacher on Insight Timer?
- Reasons for Rejecting Content
- Why was my guided meditation image changed?
- Can a Teacher request meditators as friends?
- Why I can not promote my external content or services on Insight Timer?
- What happens if I promote my external content or services on Insight Timer?
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Managing Your Teacher Account
- Teacher Profile Requirements
- How do I access the dashboard?
- What are the features of the Teacher Dashboard?
- How can I edit the information on my Teacher Profile?
- Why were the changes to my bio rejected?
- I want to remove a track.
- Help, I want to change my Insight Timer Teacher Account email address.
- Can I have Friends if I have a Teacher Profile?
- How do I respond to reviews as a Teacher
- Can I delete reviews?
- Why is there a discrepancy between play counts on my invoice and my Teacher Dashboard?
- Help, how do I see my content's total performance over time?
- Why are my dashboards statistics not updating?
- Will there be more details and statistics available in the Teacher Dashboard soon?
- I’m experiencing a problem with my promotion URL links
- Can I delete my Teacher Account?
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Payments
- Do I get paid in USD even if my location is not in the US?
- When do we receive payment?
- When will I get paid?
- How do I give you my payment details?
- I used an inactive PayPal account. How do I change my payment details?
- What if I do not want to give my details over the internet?
- Who pays the payment transfer fee?
- Why haven’t I received any money yet?
- Why is there a difference between the amounts on my statement and what I received?
- Paypal is restricted in my region.
- Can I be paid to a bank account instead of paypal?
- I am not comfortable providing my Tax Identification details.
- I do not want to receive any payment. What are my options?
- I would like to donate my earnings to charity
- Why do you need my Tax Identification Number?
- Why has my 1099 tax form been delayed?
- I am not sure what tax details to provide. OR I am unable to provide my tax information.
- Do you already deduct tax on these monthly payments?
- When do we receive our 1099?
- How can I Update my PayPal details?
- Why didn’t I receive any statement this month?
- Why my Revenue Dashboard shows $0 when I already received the payment?
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Getting Started
- What Is Insight Timer for Publishers?
- Requirements and Guidelines for Teachers
- How do I become a Teacher on Insight Timer?
- What kind of content does Insight Timer accept?
- Content Requirements and Guidelines
- How do I upload content on Insight Timer?
- How can Teachers earn revenue from their work?
- What are the image and technical specifications?
- Can I upload Foreign Language content?
- How long does the approval process take?
- Tips & Best Practices
- Tracks
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Member Plus Audio Courses
- Requirements and Guidelines for Publishing a Course on Insight Timer
- How do I publish an audio course on Insight Timer?
- How can I make money from my course?
- Who owns the copyright to the content published on Insight Timer?
- Can I attach a PDF to my course?
- Why wasn’t my course accepted?
- When and where will my new course show up on Insight Timer?
- What is the Course's Survey?
- What are the image guidelines for an Insight Timer Premium Courses and Tracks?
- How to Promote Your Course
- How can I engage with my course's students?
- Can I edit an already published Premium Audio Course?
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Live Events & Yoga
- Why go Live on Insight Timer?
- Rules and Guidelines for Live Events
- How can I become a Yoga Teacher on Insight Timer?
- Profile Photo Guidelines for Live Yoga Teachers
- Applying for Live Events & Creating a Live Event Proposal
- What technical equipment do I need to go Live?
- What are some content ideas for going Live?
- Help, any tips on preparing for my live event?
- How do I go live on the day?
- How can I teach in Landscape Mode when Live?
- What is the difference between stereo and high quality when setting up a live event?
- Where can I watch my replays?
- Can I download comments from my live event?
- Connect Computer Audio & Play Music on Your Computer to your Live Event
- Adding Virtual Background to Your Live Event
- Giving OBS permission to use Virtual Cam on your MacOS
- Capture Group Video Call Feed from Zoom to Live Event
- Insight Timer’s community guidelines
- Using your Smartphone as a Webcam for your Live Event
- Sharing Computer Screen To Live Event
- How to Edit or Cancel an Upcoming Live Event
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Donations
- How do I enable / disable donations on my Teacher Profile?
- How much can my listeners donate?
- Where do my listeners donate?
- How do I know when I receive a donation?
- Can I thank a listener for a donation?
- Do I receive 100 % of donations?
- When will the money land in my account?
- What if I don't want to accept a donation?
- Subscription Revenue
- Trust & Safety
- Video Courses
- Premium Tracks
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Top FAQ's
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Workplace
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About Insight Timer for Work
- What is Insight Timer Workplace?
- What is the cost of MemberPlus for Work?
- What do I get with MemberPlus for Work?
- What forms of payment are accepted?
- Will payment automatically renew?
- What are the Courses in MemberPlus for Work?
- What are the main features of Insight Timer for the Workplace?
- How does employee registration work?
- What if an employee already uses Insight Timer with a personal email?
- Do you provide launch communications?
- What data is shown on the Reporting Dashboard?
- How do I become the account admin?
- Can there be multiple account admins?
- Do I have to sign a contract?
- What is included in Insight Timer for Work?
- No Company Domain Email?
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Workplace Tab
- What is a Workplace Group?
- Help, how do I join a Workplace?
- What is the difference between a Workplace Admin and Workplace Owner?
- How do I become the administrator of my Workplace?
- How do I nominate someone to be the administrator of my Workplace?
- Help, how do I invite members to join the Workplace group?
- What happens if I add my Workplace in Groups?
- How do I change or leave a Workplace?
- Help, how do I delete a Workplace group?
- Help, how do I access Workplace on the web?
- I want to subscribe but my company has multiple email domains.
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For Workplace Users
- Help, I accidentally left my Workplace. How do I rejoin?
- Help, how do I leave my Workplace?
- Help, how do I hide or make Meditation's private?
- How does Insight Timer share my data on Workplace?
- Can I filter the content I see?
- What do I get with MemberPlus for Work?
- Help, I don’t see my Workplace Group and don’t have access to MemberPlus content.
- I already have a MemberPlus Subscription, what should I do?
- Help, how do I verify my Workplace?
- Help, what if I already have a personal Insight Timer account?
- Help, how do I create a group Meditation for my team?
- Can my Workplace view my personal activity?
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For Workplace Admins
- Why do you have so much free content?
- Will payment automatically renew?
- How should I announce Insight Timer to my company?
- Help, I don't have time to manage all of the Group Meditations. What else can I do?
- What happens if a colleague leaves the company and their work email is deactivated?
- Help, how do I remove someone from my Workplace?
- Help, how do I add a coworker as a Group admin?
- Help, can Workplace Groups be used in meetings and for team building?
- Help, how does employee registration work?
- What data can I see on the Reporting Dashboard?
- How do I run group meditations during virtual meetings?
- Can I add additional admins to the account?
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About Insight Timer for Work