Known Issues

apple android

Unable to share a guided meditation with a friend on the App

Unable to share a guided meditation with a friend in the App. 

apple android

Privacy Mode for Courses

We're aware that Private Mode for Courses is currently not working and are working closely on get...

apple android

Inaccurate Milestones.

For Milestones not logged accurately please Submit a Question form with your current login email ...

apple android

Empty Stats and Charts.

We are aware that for a small percentage of Android users, their stats and charts are not display...

apple android

Bookmarked tracks display 'Audio no longer exists'.

From time to time Publishers remove tracks and consequently if you have bookmarked the track, it ...

apple android

Orientation Mode capabilities.

The App is currently not available in landscape mode. 

apple android

How do I reinstall my App?

To reinstall Insight Timer, please follow these steps:   iOS1. From your home screen, uninstall ...

apple android

How do I log out?

To Logout of the app: Select the Profile icon > Settings > Scroll down > Logout. 

apple android

What are the device requirements?

iOS: Apple Devices (iPhone, iPad, iPod Touch) with an operating system of iOS 10 and upwards. And...

apple android

The app is using too much battery.

To manage battery usage for the app...On iOS devices: 1. Launch iOS settings2. General3. Backgrou...

apple android

Why is Insight Timer not showing up under my iOS Health App?

If you do not see Insight Timer in the Health section under your iOS settings, please delete and ...

apple android

Tracks stop playing when my Android device goes into sleep mode.

Inside of the Power Saving setting, you can turn on Background Data. This allows you many of the ...

apple android

How do I manage Notifications?

There are a number of Notification settings located on the app. To manage locations for...Thanks ...

apple android

I want to change my Privacy settings.

Meditation can be both a solitary and collective activity. There are a number of Privacy settings...

apple android

Why didn't my session log?

The most common cause of a session not logging, is if you didn't select Finish at the conclusion ...

apple android

How can I create a Group?

To create a group...1. Sign In to the website 2. Click on Groups (2nd menu bar) 3. Create New Gro...