@insighthelpdeskYou can reset your password...
1. Via the app: Select the 'Already A Member' tab on the opening screen of the app and select Reset Password.
2. Via the website: Click Reset Password
Please Note:
The password should not be greater than 14 characters, no spaces or '@' symbol.
If you do not see the password reset email in your inbox please check the social / spam / junk folders of your email.