Welcome
Login
Open navigation

Help, Failed Tracks have appeared in My Downloads.

To remove Failed Tracks, simply: 


        1. Open the track which failed by going to My Library.


        2. Click Bookmarks and toggle on the arrow button in the upper right corner.


        2. Choose the track you want to delete, tap Offline again to remove it and then re-download the track. 



Please stay on the screen when you start downloading and don't exit the screen until the track has 100% finished downloading.

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.