If you're having trouble downloading tracks on the app, here are some potential reasons and solutions:
- Subscription Status: Downloading and offline listening are features exclusive to our Member Plus subscription. Ensure you're subscribed to access these features.
- Storage Space: Check if your device has sufficient storage space. Insufficient space can prevent tracks from downloading.
- Download Progress: If a track is not available after initiating download, it may still be in progress. Please wait for the download progress bar to complete.
- Internet Connection: A slow or unstable internet connection can interfere with downloads. Ensure you have a stable connection.
Learn more about your bookmarks, playlists, and downloads.