For iOS users:
- On your home screen, hold down the Insight Timer app icon until it starts wobbling. Tap the ‘-’ in the upper left-hand corner of the icon to delete the app.
- Restart your iPhone. This step is crucial.
- Visit the App Store and search for the Insight Timer Meditation App to download it again.
- Tap the cloud icon or 'Install' to re-download the app.
- Use your existing account information to log back into the app.
For Android users:
- Go to the Google Play Store and search for Insight Timer. Press the 'Uninstall' button on the Insight Timer home screen.
- Restart your device.
- Visit the Play Store and search for the Insight Timer App to download it again.
- Press the 'Install' button to re-download the app.
- Use your existing account information to log back into the app.
Note: Reinstalling the app will not affect your account data. You will be able to resume where you left off. However, if you're a subscriber with downloaded tracks for offline use, you will need to re-download these files.