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How Can I Troubleshoot Login Issues?

Login issues typically occur when an incorrect email address or password is entered.


Via the app


  1. Select "I already have an account?" on the app's opening screen.
  2. Tap "Forgot password".


Via the website


If you can't recall your login email address, please contact us with the following information:


  • Your Profile display name
  • A description of your Profile photo
  • The location set on your Profile


For more information, see our guide on managing your Insight Timer Profile.

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