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Why Is My Postal Code Not Being Accepted During Payment?

When entering your postal code during payment, please remove all letters and spaces, and enter numbers only to ensure the transaction processes correctly.


For example:


  • SW1A 1AA → enter 11

  • EC1V 7JY → enter 17

  • M1 1AE → enter 11

  • B33 8TH → enter 338


Only the numeric characters should be included. Entering letters or spaces may cause the payment to fail.

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Last updated: 2026-02-24 10:04:46 +0800