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Why can't I make an in-app purchase?

You may have restrictions on for in-app purchases. To remove restriction follow the bellow steps:


FOR iOS

  1. Go to device Settings
  2. Tap Screen Time
  3. Tap Content & Privacy Restrictions
  4. Turn on Content & Privacy Restrictions
  5. Tap iTunes & App Store Purchases
  6. Tap In-app Purchases
  7. Check Allow


FOR ANDROID

  1. Open up Play Store and then hit the menu button located on the top left-hand corner
  2. Scroll down a bit and select the Setting tab, where you will find the ‘Require authentication for purchases‘ option
  3. Tap that and then select ‘For all purchases through Google Play on this device
  4. If your phone sports a fingerprint sensor, then fingerprint authentication will be available as well


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